Warning to Exeter tenants about scam telephone calls

Published: 9 December 2021

The Council has issued a warning after several of its tenants recently received telephone calls that are not genuine.

Tenants are reminded that if anyone rings offering surveys relating to energy saving measures for their home, they should check with the Council first.

If any caller asks about what repairs are due to be completed, it won’t be the Council – this is information that it already possesses.

Tenants should be aware that hoax callers can often be very clever and sound convincing. But if the call doesn’t sound right then it probably isn’t.

Anyone in any doubt should also check by calling the Council’s housing team.

For general advice on dealing with hoax calls visit the Citizen’s Advice website.