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Latest news on City Council services and closures

Published: 24 March 2020

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All playparks in Exeter have been shut down today (Tuesday 24 March) in line with government advice around the Coronavirus outbreak, Exeter City Council has announced.

All public toilets in the city have also been temporarily closed due to concerns over hygiene issues. The Council said today that it could not guarantee the level of hygiene required to make them safe to use during the current outbreak.

Mary Arches Street Car Park and John Lewis Car Park will close from tonight (Tuesday 24 March). The City Council will however be accepting residents’ parking permits in all its surface car parks during the outbreak. (Devon County Council On-Street permits can be used in Exeter City Council surface car parks within the general residents zone for which they’ve been issued (eg Newtown permits will provide free parking in Triangle, Belmont Road and Parr Street car parks)

The Council’s Customer Service Centre (CSC) in Paris Street closed its doors to the general public today, with customers encouraged to contact the Council online or by phone. Emergency housing advice however does remain open at the CSC.

Last week the Council closed the following venues to the public:

  • Royal Albert Memorial Museum (RAMM)
  • Exeter Corn Exchange
  • Exeter Underground Passages
  • Red Coat guided tours
  • Exeter Visitor Information & Tickets
  • Matford Sunday Market & Car Boot Sale

As a reminder, the Sunday Market remains closed to buyers and traders, including all food vendors.

Exeter Farmers Market on the corner of South Street and High Street does however remain open on Thursdays. This is in line with government advice for essential food shops to remain open. The location of stalls has been altered slightly to take into account social distancing measures.

Household waste and recycling collections continue to take place as normal. Household waste recycling centres operated by Devon County Council in Pinhoe and Exton Road have also closed.

Collections of bulky waste have been suspended for the time being. Refunds will be available to customers who have booked these.

For all information on City Council services visit the website at https://exeter.gov.uk/services/

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