Report highlights a year of progress for Exeter's Housing service
Published: 5 February 2021
An annual report for tenants has highlighted the work of the council’s housing team over the last 12 months.
The Tenant Annual Report 2019-2020 reveals that in the last year the council:
- Continued to implement our Clear and Safe policy to reduce the risk of fire
- Managed to complete repairs more quickly than the previous year
- Made significant improvements to our housing stock
- Introduced specialist resident involvement
- Promoted health and well-being initiatives in our neighbourhoods
- Supported homeless people through the ‘Housing first’ initiative.
In an introduction to the annual report Cllr Laura Wright, Lead Councillor for Council Housing Development and Services, praised the work of the Council’s Housing team.
She said: “Our housing service is delivered by a team of dedicated people and I’d like to take this opportunity to thank them all for their valuable contributions, particularly in the last few months.
“This report provides a summary of our performance for the year 1st April 2019 to 31st March 2020. For this reason information about our response to the current Covid-19 pandemic will be covered in next year’s report.
“However, I would like to acknowledge that our housing services team adapted quickly and effectively to support the city’s residents in this time of unprecedented disruption and hardship.
“Your patience and understanding during this period of profound change has furthered the feeling of community that our Council Housing team and residents are proud of – a big thank you for your part in this.”
Cllr Wright praised the work of the Council’s housebuilding programme to create quality, new low energy new homes for residents.
She said: “Council housing is a great force for good in society so I am excited that the Council has plans to build at least 500 new carbon neutral properties over the next 10 years, and we are currently on track to go well beyond this so that future generations can enjoy safe, secure and affordable homes.”
The Tenant Annual Report 2019-2020 can be viewed here: Tenant Annual Report
To find out more about how you can help us improve our services visit our website or email us at resident.involvement@exeter.gov.uk