People living in residential care may be eligible for energy support

Published: 10 May 2023

Anyone living in residential care in Exeter may be eligible to apply for £400 of government support to help with energy bills.

This applies to residents who are funded by the City Council, and those who aren’t already receiving an automatic discount, such as wholly or partially self-funded care home residents.

They are now eligible to apply for the support, which will be paid as a single payment. Residents do not need to be directly responsible for paying their energy bills to apply.

For further information on eligibility and to apply, search energy bill support alternative funding on gov.uk (www.gov.uk/apply-energy-bill-support-if-not-automatic)

Residential care residents will need to provide their bank details through the secure portal to receive the discount.

Customers who do not have online access can call 0808175 3287 to process their application.

People can also apply on behalf of a friend or family member to ensure they receive the support.

Please be aware of scams - the government will never contact anyone directly to ask for their bank details or provide a link to enter them.