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Pay by phone operator changing in City Council car parks

Published: 4 September 2020

RingGo RinGo

Paying by phone to park in Exeter City Council-run car parks is changing from Monday onwards.

From 7 September, RingGo will be providing the pay by phone transactions.

The Council is recommending RingGo usage as the safest way to pay for parking and has brought phone payments into line with cash, to encourage greater take up. The City Council has removed the convenience fee for paying to park by phone so that motorists pay the same price whatever payment method they choose.

Motorists that haven’t yet registered with RingGo, will need to provide a few details to use the new service. This can be done either by downloading the free RingGo app from the App Store or Google Play Store. Or by visiting online and registering via the website. Motorists can register for RingGo at any time in the run up to the transfer, or wait, until the new service is live.

Motorists that don’t own a smartphone, can simply call 01392 541 000 at the time they wish to park.

The change is being introduced to provide a better service to motorists.

As well as being able to park and pay across Exeter, motorists can use the RingGo app in thousands of locations across Devon and the UK, both on and off-street. For a full list of places where RingGo is available across Devon, click here or visit

By registering with RingGo, motorists gain access to the UK’s biggest, most widespread cashless parking solution.  The service is currently available in more than 450 towns and cities across the UK.

Please note that fees for text reminders apply. However, these texts are optional and you can opt in or out of them at any time.


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