Energy support is on hand for low income and vulnerable residents
Published: 5 January 2022
If anyone is having difficulty heating their home they may be able to claim financial and practical help – even if they do not own the property.
Simple Energy Advice is an organisation that provides information about the help that is available, including information on energy savings and financial assistance. They are also available by telephone on their free helpline 0800 444 202.
The energy regulator Ofgem is another source of information. Visit their website for information on what to do if you are struggling to pay your energy supplier.
Depending on individual circumstances and other criteria, residents may also be eligible for support with energy bills:
- The Warm Home Discount supports low and vulnerable household. Further information and eligibility and how to apply for the scheme is available on their website.
- The Cold Weather Payments and Winter Fuel Payment also hep vulnerable households with their winter energy costs.
Anyone in financial distress during this time should talk to their energy supplier, who will be able to discuss personal circumstances and consider options to help, including reassessing, reducing or pausing payments.