Cookies information

exeter.gov.uk uses cookies to make the site simpler. Find out more about the cookies we use.

Close banner

Energy support is on hand for low income and vulnerable residents

Published: 5 January 2022

Energy support is on hand for low income and vulnerable residents Energy support is on hand

If anyone is having difficulty heating their home they may be able to claim financial and practical help – even if they do not own the property. 

Simple Energy Advice is an organisation that provides information about the help that is available, including information on energy savings and financial assistance.  They are also available by telephone on their free helpline 0800 444 202. 

The energy regulator Ofgem is another source of information.  Visit their website for information on what to do if you are struggling to pay your energy supplier.

Depending on individual circumstances and other criteria, residents may also be eligible for support with energy bills:

Anyone in financial distress during this time should talk to their energy supplier, who will be able to discuss personal circumstances and consider options to help, including reassessing, reducing or pausing payments.

Share this page on...